Settings and Security

Settings lets you manage your profile, workspace, security, and account preferences across web and mobile.

Update Your Profile

Open Settings > Account, update your first name, last name, or profile photo (tap a field on Mobile), and save.

Change Your Email

1. Open Settings > Account.
2. Enter a new email address and confirm. A verification email is sent to the new address.
3. Click the link in that email to complete the update.

Change Your Password

1. Open Settings > Account (or Settings > Security on Mobile).
2. Enter your current password, then enter and confirm the new one.
3. Save.

Use a strong, unique password. Minimum length and complexity requirements apply.

Check Storage Usage

Open Settings > Account (Web) or the Account screen (Mobile) to see your usage against your plan limit. If you are running low, delete unneeded files and empty Trash to reclaim space, or upgrade your plan.

Note: on Web, Settings > Storage manages archive and offload destinations (like an external SSD or NAS), not usage. On Mobile, Data & Storage only holds cellular-upload preferences.

Manage Tags

Open Settings > Tags, create a tag with New Tag, and rename or delete tags from the list. Tags are workspace-wide, so the same set is available everywhere in your Library.

Workspace Settings

Open Settings > Workspace to view or edit your workspace name and preferences.

Team Management

Workspaces support teams. Invite members and assign roles from Settings > Team (Web). Your plan determines how many member seats are active. Contact us to add seats for a larger team.

| Role | Permissions |

|------|------------|

| Admin | Full control over workspace settings, billing, team members, and all content |

| Member | Upload, organize, and manage media and projects |

| Viewer | Read-only access to workspace content |

From Settings > Team you can invite members by email, assign or change roles, remove members, and manage pending invitations.

Notifications (Mobile)

Open Settings > Notifications to configure push notifications for uploads, shares, and other activity.

Biometric Lock (Mobile)

Open Settings > Security and enable biometric lock (Face ID or fingerprint) to protect the app.

Two-Factor Authentication (2FA)

Two-factor authentication adds a second step to sign-in. After your password, you enter a 6-digit code from an authenticator app such as Google Authenticator or Authy.

To enable it (Web only):

1. Open Settings > Security.
2. Choose Set up two-factor authentication.
3. Scan the QR code with your authenticator app.
4. Enter the 6-digit code to confirm.

On Mobile, 2FA enrollment is not available yet, but the verification step works. Sign in with your email and password (or Google / Apple), then enter the current 6-digit code and tap Verify.

2FA vs biometric lock:

• 2FA protects your account login.
• Biometric lock stops others from opening the app on your device after it has been backgrounded.
• They work independently. Enable one, both, or neither.

Lost your authenticator device? Contact support to have the 2FA factor removed. You will need to verify your identity.

AI & Privacy

You can disable AI features for your workspace at Settings > AI & Privacy.

Support Access

Grant or revoke temporary support access at Settings > Workspace. This lets a Stashii support agent view your workspace to help troubleshoot an issue. You can revoke it at any time.

Data Export

To export your account data, contact support. Exports are handled on request.

Sign Out

Click your avatar or profile in the top corner and choose Sign Out (Web), or open Settings and tap Sign Out at the bottom (Mobile).

Delete Your Account

1. Open Settings > Account.
2. Scroll to the danger zone and choose Delete Account.
3. Confirm.

How it works:

• Deletion is scheduled, not instant.
• You have 30 days to cancel by logging back in.
• After 30 days, your account and all data are permanently removed.
• Active subscriptions or pending shares may need to be resolved before scheduling.